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AV头等舱 is enhancing the residential student experience by upgrading all campus housing with new, high-efficiency washers and dryers. On February 4, delivered and installed 60 state-of-the-art units across all residential spaces.
The new machines offer significant improvements, including on-demand customer service and a user-friendly mobile app. Through the app, students can report maintenance issues, check machine availability in real time, and plan their laundry more efficiently—all from their rooms.
“This upgrade is an investment in our students’ daily lives, providing them with a more convenient and reliable laundry experience,” said Stephanie Smith, Dean of Students. “With enhanced technology and dedicated service support, we’re ensuring that students have access to high-quality amenities that make campus living more comfortable.”
Unlike the previous model of University-owned machines, the Excalibur units are part of a leasing agreement, allowing for regular maintenance and upgrades. In addition to improving service, Excalibur will hire a local technician to oversee maintenance and repairs, conducting weekly or bi-weekly walk-throughs to ensure all machines remain in top working condition.